Career Opportunities with Covenant House California

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FT Shelter Advocate

Department: YEAH! Berkeley
Location: Berkeley, CA

Covenant House California Position Announcement:  


This is a direct care, non-exempt, position starting at $18.01 per hour 



YEAH!, a program of Covenant House California, is a community-based agency providing shelter and support services to young adults between the ages of 18-24 who are homeless. Our programs include street-based outreach, a shelter for 30 youth each night, individual mental health supports, groups and activities, and ongoing support for individuals who have moved into housing.

YEAH!’s core values include treating all people with dignity and respect; holding relationship-building as foundational to everything we do; being intentional about co-creating community; affirming and valuing diversity and fostering inclusivity; and, holding ourselves to high standards of quality for service delivery.

YEAH! has operated as a seasonal winter shelter program for the past 14 years, and this is the first year we will be open year-round for shelter operations! It is an exciting time, and we are looking for Shelter Advocates with enthusiasm, skilled experience in working with diverse young people, and creative intervention skills to join our team.



  •  Prepare for each shift by reading staff log and communicating with on-site volunteers and co-workers.
  •  Monitor and maintain the safety of youth in the shelter
  •  Ensure the shelter is a welcoming environment, which includes maintaining a space in which harassment and discriminatory actions or remarks are not tolerated.
  •  Engage with youth in the program to check in on their well-being
  •  Assist youth in navigation of shelter program and guidelines
  •  Consistently enforce shelter guidelines
  •  Utilize harm reduction intervention, particularly in relation to substance abuse
  •  Thoroughly and accurately document all pertinent incident that take place throughout shift, as well as any referrals or support services provided to youth clients.
  •  Assist in maintenance of the shelter space
  •  Maintain strict confidentiality of all clients’ information, with the exception of instances mandated by law. In such cases, follow agency protocol for reporting and response.
  •  Take on role as listener, guide, and role model for youth; not as a therapist nor as a friend.
  •  Adopt a trauma-informed, flexible approach to the work that identifies problems as external from individuals
  •  Additional projects or responsibilities, as needed and assigned by supervisor
    • check clearance and TB testing are requirements Complete full “overnight checklist” on each shift 


    EXPERIENCE: Minimum of 1-2 years’ experience working with young adults ages 18-24 in a supportive capacity. Experience working with youth who are homeless and/or with youth who have expressed mental health or substance use concerns preferred. 

    SKILLS: Must have strong verbal and written communication skills, and demonstrated capacity to make safety-driven, effective decisions in crisis situations.  Must be able to respond in clear, calm manner to crises that may arise, including incidents of confrontation, violence or medical crises. Must be computer literate (Word, Excel, databases, etc.)Must be a team player with the ability to work collaboratively with other staff members, program participants, and volunteers. Must have personal willingness to engage in self-reflective practice, including awareness of ones own cultural biases.


    WORKING CONDITIONS: Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time.  The shelter is open 7 days per week year-round: some weekend/holiday work may be required.

    KNOWLEDGE: Harm Reduction Philosophy and Application; Crisis Intervention; Mental Health Care; Attachment Theory; Multi-Cultural Awareness; and Trauma Informed Care. Adopting a stance of constant learning is embraced and expected. CPR & First Aid training preferred, but can be obtained post-hire.


    EQUIPMENT USED: Computers (including email and online database) and telephone.

    ADDITIONAL REQUIREMENTS: Criminal background for hire.

    SALARY: The pay rate for this position is $18.01 per hour.

    YEAH! is proud to be an equal opportunity employer. We are committed to co-creating an inclusive and welcoming work environment. 

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